Female CSR

• Business Type: Online Store
• Location: Basundhara
• Qualification: +2 Passed
• Working Hours: 9Am-6Pm
• Salary: Negotiable+Khaja
• Weekly Off: Saturday

Responsibilities:

• Provide timely and effective assistance to customers through various channels, such as phone, email, chat, and social media.
• Maintain a thorough understanding of the company's products or services to provide accurate information and guidance to customers.
• Conduct follow-ups with customers to ensure their issues have been resolved and to maintain high levels of customer satisfaction.
• Assist in processing orders, returns, and exchanges.

Requirements:

• Verbal and written communication skills 
• Problem-Solving Skills
• Basic computer skills

Notes: Freshers can also apply