Job Description: Customer Service Representative

Location: Banasthali, Kathmandu
Industry: E-commerce 
Employment Type: Full-Time
Vacancy: 1
Gender Preference: Female
Experience: Freshers & Experienced Candidates Welcome
Education: Bachelor's Running
Duty Time: 9:00 AM – 5:00 PM

Key Responsibilities

• Respond to customer inquiries through online messaging platforms.
• Handle incoming phone calls professionally and efficiently.
• Provide accurate information regarding products, orders, and services.
• Resolve customer concerns and escalate issues when necessary.
• Maintain proper records of customer interactions.
• Support daily customer service and administrative operations.

Required Skills & Qualifications

• Basic computer knowledge.
• Good communication and customer handling skills.
• Hardworking, responsible, and professional attitude.
• Ability to manage multiple customer inquiries efficiently.
• Age preference: 25–30 years.

Salary & Benefits

• Salary: Negotiable
• Saturday off.