Job Description: Customer Service Representative

Location: Gongabu, Kathmandu
Industry: Distributors / Dealers / Wholesalers
Vacancy: 2
Gender Preference: Female
Experience: Entry Level (0–1 Year) 
Education: +2 (12 Passed)

Key Responsibilities

• Handle incoming customer calls professionally.
• Confirm and process customer orders accurately.
• Respond to customer messages and online inquiries.
• Provide customers with relevant product and order information.
• Follow up on orders and coordinate with the concerned team.
• Maintain positive customer relationships and support daily customer service operations.

Required Skills & Qualifications

• Minimum qualification of +2 (12 Passed).
• Basic computer knowledge.
• Good communication and interpersonal skills.
• Active, smart, and confident personality.
• Polite and professional while communicating with customers.
• Ability to handle calls, messages, and customer inquiries efficiently.

Salary & Benefits

• Salary: Negotiable
• Holiday: Weekly one day off.