Job Description: Customer Service Representative

• Position: Customer Service Representative

• Job Location: Banasthali, Kathmandu

• Vacancy: 2

• Gender: Female

• Job Level: Junior Level (1–3 years)

• Industry: Company

• Education: 12th Grade Passed

• Working Hours: 9:00 AM – 5:00 PM

Job Responsibilities

• Handle incoming customer calls and respond to inquiries.

• Reply to customer messages through online platforms.

• Receive and process online orders.

• Provide product information and assist customers.

• Maintain good customer communication and follow up on orders.

Required Qualifications & Skills

• Must have completed Grade 12.

• Basic computer knowledge is required.

• Basic understanding of online communication and order handling.

• Must be hardworking, smart, active, and responsible.

• Good communication and customer-handling skills.

• Previous customer service experience is preferred.

Benefits

• Weekly Holiday: Saturday.
• Salary : Negotiable