Job Title: IT Officer

Job Type: Full-Time

Job Location: Basundhara, Tokha, Kathmandu

Salary: Negotiable

Job Description:
We are looking for a skilled IT Officer to manage, maintain, and support the company’s IT infrastructure, software, and digital assets. The role includes technical support, network management, data security, and assistance in AI and innovation projects.

Working Hours:

• 9:30 AM – 6:00 PM

• Day Shift

• Saturday Off

Responsibilities:

1. IT Infrastructure & System Management – Install, configure, and maintain computers, servers, printers, and networking devices; ensure smooth LAN/Wi-Fi connectivity.

2. Software & Application Support – Install, update, and troubleshoot operating systems and software; support internal tools and productivity applications.

3. Technical Support & Helpdesk – Provide day-to-day IT support for hardware, software, and network issues; train staff on IT usage.

4. Data Security & Backup – Implement security policies, perform backups, and protect systems from cyber threats.

5. Website & Digital Asset Support – Support website maintenance and internal portals; coordinate updates with developers/designers.

6. IT Policy & Compliance – Develop IT policies and ensure compliance; maintain documentation and asset records.

7. Procurement & Inventory Management – Track IT assets, licenses, and subscriptions; assist in IT equipment/software procurement.

8. Support for AI & Innovation Projects – Provide technical support for AI tools and assist teams with system integration/testing.

Requirements:

• Strong knowledge of computer hardware, software, and networking

• Basic understanding of cybersecurity and data protection

• Problem-solving and troubleshooting skills

• Excellent communication and teamwork skills

• Ability to work independently and handle multiple tasks

• Minimum 1–3 years of experience in IT support and networking

Additional Information:

• Experienced candidates only